I still don't trust the TT 2019 software, so I was OCD about saving the return frequently. It launched and took a long, spinny-circling time to open the file, but it finally did, and brought me right back to the Ready to File section where I left off. Just to be able to report it here (didn't reeeeally want to do it), I exited TT and started it back up again by double-clicking on my. The window isn't hurting anything and, short of researching all about the Compatibility Checker, I'm letting it be until I do my mother's taxes as well. I completed my fed and state taxes, and left this window open (didn't click Next). ![]() TT 2019 has been running ever since without a crash or even a burp. The settings applied are for Windows XP, Service Pack 2!!! I clicked Start the program. It ran for a bit, then left me with this window: I have never used it, didn't know what it would do, had nothing to lose. OS: Windows 7 or higher for TurboTax 2018/2019 Windows 8 or higher for TurboTax 2020 Windows 8. After some investigation, I found out that the reason it would not load up on my computer is because I run Windows 7 Pro and this program does not Imagine my frustration Thinking back, I dont remember seeing anything in the listing that the 2020 version of Turbo Tax would NOT run on Windows 7 before making my purchase. Well, there wasn't a Run as Administrator in the right-click popup menu (because I am the Admin?), but since the word of the day was "incompatible," I chose Troubleshoot compatibility. To run TurboTax, you need to make sure your PC meets the minimum system requirements. After I reinstalled TT with its mandatory updates, I thought, "What if I run the program as administrator? Perhaps it would change the runtime environment." For me, it meant pausing Kaspersky Security Cloud (free version) which was a pretty recent install.Ģ. From other post suggestions, I disabled my security software. I did 2 things and I don't know if either of them would have worked alone or it was the combo.ġ. Didn't try other sections because, even if they worked, I still needed to enter Schedule C stuff eventually. I uninstalled TT (which also was troublesome but I prevailed), and thought I'd install it again without the updates (nope, no can do). I tried alternate ways into the section, with more crashes. When I tried to enter the first detail on a Schedule C, the first section it goes to, it crashed. To help safeguard your personal information. To avoid these risks, Microsoft recommends that Windows 7 users upgrade to Windows 10. That means that computers running on Windows 7 will be more vulnerable to security risks and viruses. ![]() When I first installed and ran H&B 2019, it located my 2018 return and pulled in data for 2019. As of January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows 7. Like so many of you, I've used TT for years without a hitch. I have no desire to upgrade to Win10, ever. I literally felt sick when I experienced TT 2019 Home and Business crashing on Windows 7 and found all the posts on Intuit's "who cares?" attitude about it.
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